We ship products worldwide. EU and UK customers and please choose SFC Dedicated Line for Big Parcel (Goods with Battery) or UPS (15-25 days)" to avoid duty/tax; Swiss and Norway customers please contact us if your order includes battery. US customers please choose SFC Sea Line for Large Parcel (Goods with Battery, 25-35 shipping days) to avoid custom duties and taxes; Hawaii and Alaska customers from the US please contact us before ordering. For Canada, shipping directly by DHL, UPS or Fedex, you will need to pay custom duties and taxes, but we will write down the cargo value so that you can reduce the duties and taxes; you don't need to pay custom duties and taxes choosing SFC shipping channels. If you cannot get a shipping quote, probably the items are beyond the retail shipping system's limit, please email us, we will check and provide a better freight for large cargo. Our system will send the order information and tracking numbers automatically. If you don't receive our system emails, please check your email spam folder.